Online withdrawal from the contract
Enter the name and e-mail address provided when placing the order and the order number.
Select the specific item you want to return or submit a claim for.
In the note, state whether this is a return or a claim. For a claim, briefly describe the issue.
After submitting the form, you will receive an e-mail confirmation that the case has been created.
You will then receive an e-mail with further instructions to complete the process.